I went to a store today and purchased two dresses. Now neither were "big ticket items" but, collectively, I was dropping about $75-80 bucks. When I went to the cash register, I asked the clerk if she had two hangers I could take with me. It's my nice way of saying, "may I please have these two cheap plastic hangers upon which these dresses came?" Yes, I prefer in most cases my white plastic tubular hangers from Target or, for special items, a good wooden hanger, but a lot of times, I prefer the ones from the store. They're cheap, I figure they're built into my purchase price and they have the nifty notches on top for sleeveless numbers to keep them from slipping off. Now, if I'm buying a tank top for $2.99, no, I don't request the hanger. But if it's a nicer pair of pants or a dress, yes, I do.
Wednesday, March 18, 2009
Hung Up
So, in response to my question, the saleslady says, "no, hon...we don't give our hangers away." First of all, please don't call me "hon" (or "Val.") That was strike one but I remained focused on the task at hand. I said, "well, that's a shame. I'm spending a little money here in your store, I know for a fact these are a dime a dozen and I'd hate to buy two perfectly un-wrinkled dresses and then cram them into a little bag." She looked at me, looked at the dresses and then proceeded to replace the dresses on the hangers while she muttered -- yes, muttered -- "well, I'll just let you have them if it's going to upset you."
Battle won but not the war. Customer service, people!...it never goes out of fashion.
Posted by Valerie at 6:23 PM
Subscribe to:
Post Comments (Atom)
0 comments:
Post a Comment